Shipping & Payment
Do you ship worldwide?
Yes, I ship worldwide. You can find more information about the shipping process here.
Do you offer free shipping?
Shipping is currently free for the US. For all other countries, read more here.
What is the standard shipping time?
Shipping time is dependent on your country of residence. For more information, please visit the shipping page.
How can I track my parcel?
Once your order is dispatched, you will receive an email with a tracking link for your parcel. In some countries, however, tracked shipping is currently not available, find more information here.
Do I have to pay import duties?
Please find all information here.
What can I do when my parcel got lost or damaged?
Please send an email with your order number to hello@katharinapuritscher.com and I will get in touch.
How can I return my order?
To return your order, please use the corresponding form here and follow the instructions.
How can I pay?
You can pay via credit card, PayPal, Klarna or Express checkout (shopPay, Apple Pay, GPay).
Prints & Packaging
What kind of paper do you use?
All of my giclée art prints are printed on high quality Hahnemühle paper.
Can I order other sizes than your standard ones?
Unfortunately, this is not possible at the moment.
Do you offer frames?
Unfortunately not at the moment, but I am working on it.
My order is a gift. Can I add a personalized note?
It is possible to add a personalized note when ordering original paintings. Simply send me an email with your message. It is not possible when ordering posters.
Original & Custom Works
Are original artworks also available as prints?
All of my original paintings are or will also be available as prints, but of course there is only one original.
What materials are your artworks made of?
The smaller ones are painted on high-quality, mostly natural-white mixed-media paper. The larger ones are painted on canvases. Please refer to the respective product descriptions to learn more.
How do I take care of my original paintings and illustrations?
For all illustrations on paper, it is best to frame them. The glass will protect it from dust etc. The canvases are protected by an overcoat I apply. Please dust only lightly and never wet.
Do you offer custom works?
For lack of time, I’m afraid I can’t offer any custom works at the moment. But you can always keep an eye out for my original artworks. I frequently update the shop with new pieces. If you don’t want to miss out, subscribe to my newsletter.
Work With Me
I represent a brand. Are you available for collaborations?
Yes, I also do brand collaborations. Please get in touch here with your proposal.
I 'm a shop owner. Can I request your wholesale prices?
Yes, please get in touch with me here.
Are you available for press features?
Yes, you can reach out to me here.
Do you offer painting courses?
I’m afraid I currently don’t. This is something I would love to offer in the near future though. If you don’t want to miss out, subscribe to my newsletter and be among the first ones to know.